Please read these Terms of Service carefully

WaveEngrave provides a service to engrave powder-coated bottles, including YETI, Hydropeak, and other brands, which are supplied by customers. Through proofing and communication, we will do our best to meet your expectations but do not take responsibility for replacing supplied bottles. 

The turnaround time for a custom laser etching project depends on the complexity of the design and the size of the project. Generally, smaller projects can be completed in a few days, while larger or more complex projects may take longer.

WaveEngrave shall make every effort to ensure that proofs are free of any grammatical and spelling errors, before supplying them to the client. It is agreed that it is the client’s responsibility to completely review their proofs and ensure that there are no errors contained in the proofs. It is agreed that WaveEngrave is not responsible or will not be held liable for any errors contained in the final product after the final product has been approved by the client, committed to print, and/or posted in view of the public.

WaveEngrave is committed to using only royalty-free images in custom designs. By agreeing to this policy, you acknowledge that WaveEngrave, its officers, employees, shareholders, directors, and suppliers will not be held responsible for any damages, costs, and expenses, including reasonable legal fees, that may arise from copyright or trademark infringement issues.

Please note that the time estimate provided during the ordering process is only an estimate for reference purposes. The actual time required for completion may vary based on the type of information, artwork, or materials provided by the client. Any changes made to the artwork that deviate from the original specifications will be considered edits and subject to a minimum design charge of 0.25 hours at the current rate. Therefore, it is recommended that all changes be compiled and submitted together instead of after each proof. The client will not be charged for any errors made prior to the final approval.

Please note that if the client deviates from the provided proofing or production schedule, the finish date for their order will be adjusted accordingly. Additionally, any orders that require a turnaround time shorter than our regular processing time will be subject to a 'Rush Fee' at the current rate. Please note that the decision to rush design orders will be at the discretion of the Design Manager

Submitted content must not be unlawful, harmful, threatening, tortious, defamatory, vulgar, obscene, libelous, invasive of privacy, hateful, or racially objectionable. It must not be connected to any political affiliations or infringe any patent, trademark, copyright, trade secret, or other proprietary rights of any third party. All custom orders will be reviewed, and any violation of the above terms will result in cancellation of the order.

We accept cash, Venmo, and PayPal. We also accept most forms of credit card orders over $400.

Customized items are non-refundable and cannot be canceled once you have submitted the order. All sales of customized products are final. WaveEngrave does not supply or replace customer-supplied branded bottles.