Frequently Asked Questions

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Is there a minimum quantity to buy custom promotional items?

Our products are available in a minimum quantity of one, so you can create a uniquely personalized product if you wish. Of course, the price per unit goes down the more items we produce, so you can get great value when you buy in multiples. Discounts begin at 10 pieces per unit type.

Can you work with our graphic?

Need design support? We use single-color/black SVG and vector artwork. Files provided by the customer may require additional conversion work.

File Prepartion:

*Artwork should be save in RGB Black 0/0/0
*Laser engraving is single color: What is black in the artwork will be silver. White and open areas will be the color of the bottle.
* Fonts mush beoutlines and greater than 6 points.
*Minimum thickness line of .65pt
*Avoid creating large solid areas, and verticle lines longerthan 1”
*Delete all non-artwork layers and save the file as a vector or PDF

Will the bottles peel?

No. We use an industrial, professional Universal CO2 laser to engrave through the powder coating. This is not a sticker or heat transfer and will not peel, fade, or smudge. Hand washing is recommended but we all know we just pop them in the dishwasher without issue!

Why Polar Camel Drinkware?

Polar Camel High Endurance Drinkware is engineered with double-wall, vacuum-insulated construction to provide superior heat and cold retention. The powder-coated finishes deliver rugged durability in various colors and stainless steel.

Can I provide my own bottles to engrave?

Yes, we engrave powder-coated bottles from other manufacturers, including YETI, Stanley, RTIC, and Hydroflask, which are produced with branded logos

Because "branded bottles" require special refocusing and handling, this requirement is included in the estimate for each model.

Purchasing Laser Systems

Wavelength Laser Services, the parent company of WaveEngrave, is the Northeast distributor for Universal Laser Systems, located in Scottsdale, AZ. WLS offers materials consultation, sales, installation, and training on Universal Lasers and BOFA fume extraction units. Clients of Wavelength Laser Services include major Boston and Rhode Island universities, biotech prototyping, and manufacturing organizations.